Support
Answers to common questions. Can't find yours? Email us and we'll reply, usually within two working days.
Purchases and subscriptions
How do I restore Checkd Pro on a new iPhone?
- Sign in with the same Apple ID you used to subscribe.
- Open Checkd and go to the PRO tab.
- Tap Restore Purchases.
Pro unlocks as soon as the App Store confirms your subscription. You don't need an account with us.
How do I cancel or change my subscription?
Subscriptions are managed by Apple. On your iPhone, open Settings, tap your name, then Subscriptions, and choose Checkd. From there you can switch between monthly and yearly or cancel.
If you cancel, Pro stays active until the end of the period you've already paid for.
How much does Pro cost?
₹149 per month or ₹999 per year in India. Prices in other regions are set by the App Store. Subscriptions renew automatically unless you cancel at least 24 hours before the end of the current period.
How do I get a refund?
Apple handles payments, so refunds are requested from Apple at reportaproblem.apple.com. We can't issue refunds ourselves.
Using Checkd
Does Checkd need the internet?
No. Games, puzzles, lessons and reviews all work offline. Only buying or restoring Pro needs a connection to the App Store.
Is my progress backed up?
Progress is saved only on your iPhone and is included in your normal iCloud or computer backups. Restoring your iPhone from a backup brings it back. Deleting the app deletes your progress.
What's free and what's in Pro?
Free includes AI levels 1–3, the first 3 puzzles and lessons, Classic pieces and the Slate board, playing as White. Pro adds all 10 AI levels, all 54 puzzles, all 20 lessons, game review, playing as Black or Random, and every piece set and board theme.
Does Checkd support VoiceOver and larger text?
Yes. Every square announces its coordinate and piece, moves are read out in words, and the app supports Dynamic Type up to the largest accessibility sizes.
Still stuck?
Tell us your iPhone model and iOS version.
See also our Privacy Policy.